ab999c Privacy Policy
Your personal information is completely safe with us. Learn in detail how ab999c collects, uses, and protects your information in this policy.
Last Updated: January 2026. This privacy policy may change from time to time. In the event of changes, we will note the updated date on this page. You are advised to visit this page regularly.
ab999c ("we", "us", or "platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on your privacy. This privacy policy will inform you about what types of personal information we collect when you visit our website ab999c.cam or use our services, why we collect it, and how we use and protect it.
By continuing to use our platform, you will be considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
What Information We Collect
When registering and using services on ab999c, we may collect the following types of information:
A. Personally Identifiable Information
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may use the platform)
- Email address
- Mobile number
- National ID card or passport information (if identity verification is required)
B. Financial Information
- bKash, Nagad, Rocket, Upay, or bank account information (for transaction processing only)
- Deposit and withdrawal history
- Transaction reference numbers
C. User Activity Information
- Game play history and betting records
- Login times and IP address
- Device type and operating system used
- Browser and language preferences
D. Cookie and Tracking Information
We use cookies and similar tracking technologies. These help improve your browsing experience, manage sessions, and analyze service quality. You may disable cookies from your browser settings if you wish, though some services may become limited as a result.
How Your Information Is Used
ab999c uses collected information only for specific and legitimate purposes. We never collect or store your information unnecessarily.
Account Management
Personal information is used to create, manage, and ensure the security of your account.
Transaction Processing
Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
Fraud Prevention
Identity verification and transaction monitoring are carried out to prevent unauthorized access, fraud, and money laundering.
Customer Support
Your information is shared in a limited way with support staff to provide quick and effective resolution of your issues or inquiries.
Service Improvement
User experience is analyzed to improve platform performance, game selection, and overall quality.
Promotional Communication
With your consent, your contact information is used to inform you about new bonuses, promotions, and updates.
Information Sharing with Third Parties
ab999c does not sell, rent, or inappropriately disclose your personal information. Information may be shared with third parties only in the following limited circumstances and only to the extent necessary:
A. Payment Processors
Financial information is shared with relevant payment service providers to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These providers follow their own privacy policies.
B. Legal Obligations
In the case of a court order, direction from a government regulatory authority, or other legal requirement, we may be obliged to provide information to the relevant authority.
C. Technology Partners
Game providers (such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI) provide services as part of the platform. They may access the minimum information necessary to operate games and are bound by strict confidentiality agreements.
D. Business Transfers
In the event of a company merger or acquisition, user information may be transferred. However, in such cases we will notify users in advance.
Security Measures for Your Information
ab999c adopts industry-standard technical and procedural security measures to protect your information. The key components of our security infrastructure are described below:
- SSL Encryption: All data transfers between your browser and our servers are secured through SSL/TLS encryption.
- Secure Server Infrastructure: Our servers adhere to high standards of physical and digital security.
- Access Controls: Only authorized personnel have access to your personal information, and they operate under a strict confidentiality policy.
- Regular Security Audits: Regular security audits and vulnerability assessments are conducted on our systems.
- Password Protection: User passwords are stored in encrypted format; no member of our staff can view your password.
- Two-Factor Verification: An additional verification layer is activated for suspicious logins or large transactions.
However, no method of transmitting information over the internet or digital storage is 100% secure. We take every precaution, but an absolute guarantee of complete security is not possible. It is also your responsibility to keep your account password confidential and not share it with others.
Data Retention Period
ab999c retains your information only for as long as it is needed to fulfill the purpose for which it was collected, or as required to meet legal obligations.
Account-Related Information
Information relating to active accounts may be retained for a specified period even after an account is closed. If a request to delete an account is made, the information will be deleted as quickly as possible after verification is complete.
Financial Transaction Information
Records of financial transactions may be retained for an extended period in accordance with legal and regulatory requirements. This information is used when needed for audits, dispute resolution, and fraud investigations.
Log and Activity Information
System logs and activity-related information are generally retained for a limited period and are automatically deleted after security analysis.
Your Rights and Choices
You have the following rights regarding your personal information. To exercise these rights, please contact our support team.
- Right to Access: You may request to view the information we hold about you at any time.
- Right to Correction: You may request that incorrect or incomplete information be corrected.
- Right to Deletion: In certain circumstances, you may request that your personal information be deleted. However, some information may be retained due to legal obligations.
- Right to Restrict Processing: You may request that use of your information for certain purposes be limited.
- Withdrawal of Marketing Consent: You may withdraw your consent to receive promotional messages at any time.
- Right to Data Portability: In certain circumstances, you may request to receive your information in a structured and machine-readable format.
To exercise these rights, contact us at: [email protected] — or directly via our 24/7 live chat.
Protection of Minors
ab999c is strictly a platform for those aged 21 and above only. Under no circumstances do we knowingly collect or store information from minors.
Age is verified at the time of registration. If we learn that a minor has registered, their account will be closed immediately and the associated information will be deleted. Parents and guardians are requested to ensure that their children do not use this platform.
Changes to the Privacy Policy
ab999c reserves the right to change or update this privacy policy at any time. In the event of significant changes, we will notify you in the following ways:
- By updating the "Last Updated" date on this page
- By sending a notification to your registered email (in the case of significant changes)
- By displaying a notice when you log in to the platform
If you continue to use the platform after changes have been made, you will be considered to have given your consent to the updated policy. You are therefore advised to visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please do not hesitate to contact us.
Privacy Support
Email: [email protected] | 24/7 Live Chat: Contact us directly via live chat on our platform
Privacy-related requests are generally processed as quickly as possible upon receipt. Requests relating to information will be fulfilled only after your identity has been confirmed.
For more information, please also read our Terms and Conditions and Responsible Gaming pages.